Submitted and certified payment cannot be changed, because it is ready for processing. However, if the payment has not yet left the bank (ie. has not yet been executed and it still waiting), you may cancel it and create a new payment. Collection mandate and SIPO mandates can be modified.
Any payment which has not yet been sent may be cancelled via in the main menu “PAYMENTS” in the left submenu “List of outgoing payments”. Then click on “Waiting” tab and select the payment to be cancelled. To finalize the request just simply click on “Cancel” in the bottom right corner of the details page.
In addition to cancelling the standing order’s current payment, all future payments which were supposed to have been made based on it will also be cancelled. If you do not cancel the order and only change the date of the next payment, the payments up to this date will be made in accordance with the original setting. All payments after this date will be made in accordance with the new setting.
Payment confirmations can be retrieved in the main menu “PAYMENTS” and the left submenu “List of outgoing payments”. In the upper part, select the account whose payments you wish to display. In the “Executed” tab you can see all the payments for the selected period. By clicking on the selected payment its details page will be displayed and you can find the “PDF Confirmation” button there, which will start the confirmation PDF generation.
Use the table view to display more information in the list of payments. Click on the table icon in the upper right corner of Movement history or List of incoming or outgoing payments. All payment details will be displayed in a new window.
For now, payment templates transferred to the new internet banking can only be changed or deleted by the user who has created them before. We are currently working on changing the functionality to also let other users change such templates.
If the name of the beneficiary is longer than 35 characters, enter the remaining part of the beneficiary’s name in the “Street” field and then add a coma and enter the address. In case of doubts, please contact your banker or call our toll-free infoline at 800 900 900.
The main advantage of bulk payments is the ability to prepare payments and then certify all of them using a single certification code. You may prepare such multiple payments using the same form for making a new payment. In Step 2 page, click on the “Save for signing” link instead of “REQUEST CODE”. You will then be switched over to the “List of outgoing payments” and you can create another payment similarly. In the end tick off the payments, which should be sent in a bulk, in the “List of outgoing payments” in the tab “To be signed” and click on the “SIGN PAYMENTS” button. You can then certify the payments with a single SMS code and I-PIN code.
Changes cannot be made in a completely signed and to the bank sent batch payment. In case some payments have not been executed yet (e.g. waiting for a maturity date) you can cancel them in the section “List of outgoing payments”.
The new internet banking does not support templates for batch payments. However it is possible to repeat already sent batch payment. This way you can copy an executed payment and create the new one with the same details and updated maturity date.
A list of historic batch payments is not available. The specific payments are included in the list of outgoing payments as part of the full history. It is also possible to repeat a sent batch payment order.
It is impossible to cancel a sent batch payment as a whole. However, you can cancel individual pending payments. This can be done from the List of outgoing payments (Pending tab) one by one or for more payments at once.
No, a batch payment may only be signed as a whole. If the signing user wishes to sign a part of the payments, the excessive payments must be cancelled from the batch payment and entered and signed separately. If payments are cancelled from a batch payment that is signed by someone, but is not completely signed and sent to the bank, all existing signatures are cancelled and the batch payment needs to be signed again according to the signatory rules.
A sent batch payment cannot be cancelled as a whole. When sent to the bank, the batch payment is split into individual payments waiting for the maturity date. Such pending payments may be cancelled one by one or in a group from the list of outgoing payments (Pending tab).
iOS – In account detail, under the Lists tab, choose “Batch payments”. A list of batch payments “For signature” is displayed. You can select more batch payments and sign them at once, or view the detail of a specific batch payment and sign it separately.
Android – choose Accounts from the menu. In the particular account in the overview, click on the list icon in the upper right corner, the Batch payments tab is shown. Select the tab and a list of batch payments “For signature” will be displayed. You can select more batch payments and sign them at once, or view the detail of a specific batch payment and sign it separately.