close panel

Do you know that you can search branch offices and ATMs?

Just enter a city or address.

Maybe you're looking for ...
Branches and ATMsPrice list
Personal Finance
EN
  1. About us
  2. Contacts

Contacts

You can find guides and answers to frequently asked questions in the Support section.   You can also contact us by online chat in your banking or call our customer service.

Customer service

Contact for personal finance and corporates from 7 a.m. to 10 p.m.   

7-22
+420 412 440 000

Report a stolen or lost payment card

 

+420 412 446 402

E-mail

 

info@rb.cz

We recommend that you call from our mobile application. 

Watch the video tutorial or follow the steps below  

In Mobile Banking, click on the profile icon in the top right corner.   

In the Bank Contacts section, select the yellow Call button. 

If you are calling from a number you have registered with us, simply enter your S-PIN. 

The operator knows it is you calling and there is no need to verify your identity. 

Your consent to marketing cookies is required to view the video. You can change the settings on the cookie policy page.

Headquarters

Raiffeisenbank a.s.
Hvězdova 1716/2b
140 78 Praha 4


IČ: 49240901
DIČ: CZ699003154

Important information

BIC code (SWIFT): RZBCCZPP
Bank code: 5500
pre-LEI: 31570010000000004460
Data box: skzfs6u

Fax: 234 402 111

Raiffeisenbank a.s. was entered in the Commercial Register, maintained at the Municipal Court in Prague, Section B, Insert 2051, on 25 June 1993.