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If you are a client of Raiffeisenbank and wish to start using our RB Key, it's very simple. All you need is a mobile phone running Android or iOS. Then you just activate the application in a couple of simple steps.
Download the RB Key application to your mobile phone. Then, proceed with the activation in both the application and your internet banking. Everything is easy and only takes a few minutes.
To activate the application, first open he Settings - RB Key - New Activation tab in your internet banking. Then follow the instructions you see on the screen.
Open the RB Key application on your telephone. After reading through the opening screens, choose the linking method: Internet banking. The application and internet banking will guide you through the remaining steps. Once the activation is completed, you can enjoy all the benefits of RB Key.
During activation, do not forget to copy the Activation and PUK codes and keep them in a secure place. The codes will let you renew the RB Key activation, if required.
If you have downloaded and activated your RB Key, you can sign in to internet banking easily and with maximum security, regardless of whether your phone is connected to the internet or not.
Always use our website at www.rb.cz to sign in to internet banking. After clicking the blue “Login” button, a box appears. Choose the RB Key tab, type in the required data and click “Sign in”.
If you are connected to the internet, you will receive a notification to the RB Key application, which is to be confirmed and authenticated using your PIN or biometrics. Once authenticated successfully, you will sign in automatically.
If your telephone is not connected to the internet, click “Mobile device without data connection”. Open the RB Key application, tap the camera icon in the bottom right corner and read the QR code. Confirm the operation by typing in your PIN or using biometrics. Then retype the authentication code and click “Sign in”.