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Information memorandum processing of personal data of clients

Last update: 15 May 2024

This document mainly gives you information about the types of personal data we collect, the purposes we use the data for, the sources of such data, the parties to whom we may provide them and about your rights relating to the protection of personal data.

Our personal data processing principles

We protect personal data as part of our banking secret. Thus, we process the data in a manner ensuring maximum security.

We always process personal data lawfully, fairly and in a transparent manner and we always inform you about such processing in an easily understandable way.

We only collect personal data for specified, explicit and legitimate purposes and process them in a manner that is compatible with those purposes.

Every person who comes into contact with clients' personal data are obliged to keep such confidential.

Important contacts

The controller of your personal data is Raiffeisenbank a.s., seated at: Prague 4, Hvězdova 1716/2b, postcode: 140 78, IČO: 492 40 901, registered in the Commercial Register maintained by the Municipal Court in Prague, file number B 2051.
Should you have any questions regarding personal data, please refer to any of our branch offices or ask us at any of the below contacts.

toll-free info line

800 900 900

e-mail address



Basic information

Processing of personal data

Information memorandum - download