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NEW BANKING SYSTEM
CHANGES IN PRODUCT SETTINGS

We continuously develop our services and products to meet the strictest security criteria and demands of our clients. To improve our products further, we are launching a new banking system that lets us respond to our customers’ requirements in a swift and flexible manner. Deployment of the new banking system involves changes to the products and services you use. Read on to learn more about the changes.

Benefits for you

Modern mobile application to manage your finance

Opportunity to use our new internet banking

Payments within the bank online at any time, including weekends and holidays

Changes applicable to specific products

New internet banking

We have prepared a new, modern version of our internet banking and we will be closing the original internet banking. If you currently use the original internet banking, you will receive an official written termination notice soon.

The new internet banking will not be set up for you automatically; if you wish to use the new internet banking, please contact your corporate advisor.

Also, you may ask your corporate advisor to set up the new internet banking even if you have not used it before.

Infoservice settings

Messages sent by Infoservice (such as information about account movements and balances) are interconnected with the internet banking. Thus, the shutdown also results in termination of Infoservice. You will be able to set up the service again in the new internet banking.

Multicash and X-Business users

If you access your account using Multicash or X-Business applications, no changes apply to you.

Information on debit cards

Debit card replacement

New debit cards will be issued to replace the existing ones in the upcoming months. The new cards will be:

  • cards with the same parameters and new design, or
  • cards with new parameters and design.

Details of the specific card types and information about card activation are provided on the following tabs.

Note

The proposed changes to product and service settings as listed above will be effective as of the date of transfer of your account(s) to the new banking system, about which we are informing you in the accompanying letter, unless you reject such changes in writing by the same day. If you reject the proposed changes and such changes also affect the account agreement, debit card agreement, direct banking services agreement or the agreement on special conditions of payment transactions, if any, you may also terminate the agreement in writing. The termination notice is effective by its delivery to Raiffeisenbank a.s.