1. Support
  2. Debit Cards
  3. Blocking the Card

Blocking the card

If you have lost or had your card stolen, block it as soon as possible and request a new one.

  • You can block your card in your mobile or internet banking or by calling our customer service line +420 412 446 402.
    Card blocking is permanent and cannot be revoked!

If an insured event (misuse of the card) has occurred, contact Uniqa insurance company at +420 488 125 125.

In the product overview, click on the debit card and select Block card in the card details.

Order a new card directly.
You can choose whether you want a card with the same parameters as the one you just blocked, or a different type of card.

The new card will be sent by post.

  • TIP
    If you don't want to use your card or can't find it right now, you can temporarily lock it just to be safe. Check out how to lock your card in mobile banking.

 

Back