Internet payments

Your card data is protected by 3D Secure when you pay online. You enter them on a secure payment gateway.
3D Secure is automatically enabled on your card, you do not need to activate it anywhere.

Enabling/disabling internet payments

  • In Internet Banking
    Select the Cards tab. Click the Detail button for the selected card. In the Limits - Internet Payments section you can use the Change Internet Payments button to enable or disable Internet payments at any time.
  • In Mobile Banking
    On the main page select a card and use the Internet Payments slider to enable or disable payments. You can change the settings whenever you need to.

How to confirm an internet payment

  • Using RB key
    We will send you a notification to verify the internet payment in the Mobile banking app.
  • With a code
    If you don't use RB key, we'll send you a code to confirm the payment to internet and mobile banking.

Confirm the payment using RB key

  • Enter card details
    Enter the required card details on the secure payment gateway: card number, card validity and CVC/CVV code.
  • Verify payment 
    You will see a page with a summary of the payment and information that you need to confirm the payment in the mobile app using the RB key method.
  • You will receive notifications to the app
    We will send a notification to your device asking you to confirm the online payment. Directly from the notification, we will redirect you to confirmation screen to confirm the outgoing payment.
  • Confirmation of payment

    Check payment details. If you agree with the payment click Potvrdit button. After confirmation in the application, the payment will be automatically sent for processing.