How to activate a mobile banking

You can have your bank always with you. Just have the app Raiffeisen bankovnictví activated on your mobile phone.

How to activate mobile banking for the first time

At the same time as opening an account

During online account opening, we'll guide you through mobile banking activation step-by-step, no need to visit a branch.
If you open an account at a branch, our banker will help you activate your banking.

Additionally, if you already have an account

Visit a branch and we'll be happy to activate your mobile banking for you.
For security reasons, the first activation of mobile banking can only be done remotely during account opening, not afterwards.

How to reactivate mobile banking

Select the situation you are dealing with:

I want to transfer mobile banking to my new mobile phone.

I have my original mobile phone with active banking.

My mobile phone with banking was stolen, lost or is not working.

I want to reactivate banking on a new mobile phone, but I don't have my original mobile phone with active banking.

I want to restore mobile banking

I have blocked access or deleted the app.

I want to transfer active application from one mobile to another

I don't have the app active on any device

If you have a new mobile phone and want to use the app on it, you can simply transfer it from your original mobile phone to your new one.

Prepare both the original and the new mobile phone. The app on your mobile will guide you step by step.
Open mobile banking on your original mobile phone. Click on Menu. Select Settings, then Device Management and select the Raiffeisen banking app. Press the yellow New activation button.
Download the Raiffeisen Banking app on your new mobile phone (you can find it in the mobile phone in the app store or scan the QR code at the bottom of this page). Click on the yellow Activate button and select From another device (Přenést z jiného zařízení). Click yellow Activate button.
The app will guide you through the next steps step by step. Follow the instructions on both phones.