RAIPAY APPLICATION
FOR ANDROID

There are 3 levels of security, that can be set up by user:

Pay Fast - you approach the device to the terminal and for lower amounts it is sufficient only wake up the phone. If the amount is higher, app will ask for additional authorization by password or fingerprint. Device must be once again placed closed to the terminal.
Pay Smartly - there is yellow button on the home page „Confirm payment“ which you tap on and pre-authorize the payment. Than you just place the device close to terminal and pay. For lower payments even this pre-authorization is not required.
Pay Safely - there is yellow button on the home page „Confirm payment“ which you tap on and pre-authorize the payment. Than you just place the device close to terminal and pay. Even for lower payments this pre-authorization is required.

You can use the application in traditional stores where you are used to pay using a contactless card, in the Czech Republic or abroad.

Place the back of the telephone near the terminal so that the NFC antenna is as close to the terminal as possible. Mobile phones have NFC antennas positioned differently (the position is slightly different even in various models of the same brand), so you need to try to find the position that works best with your mobile phone. Usually, the antenna is at the back of the telephone (most often near the battery or camera). A mobile phone case may prevent connections with the terminal in the case of telephones having a weaker antenna.

Hold the telephone near the terminal until the telephone beeps and displays the OK screen.

An initiated transaction can be seen in the activity list in the application.

Yes, you can use the application to pay at contactless terminals or withdraw cash from ATMs equipped with a contactless reader abroad as well; the procedure is the same as in the Czech Republic.

For the time being, this feature is not available in our application. However, we plan to add a functionality to create internet cards for online payments in e-shops. The functionality will be available in RaiPay next year.

Payments made with a mobile phone are subject to limits similar to those of the added card.

There are 3 levels of security, that can be set up by user:

Pay Fast - you approach the device to the terminal and for lower amounts it is sufficient only wake up the phone. If the amount is higher, app will ask for additional authorization by password or fingerprint. Device must be once again placed closed to the terminal.
Pay Smartly - there is yellow button on the home page „Confirm payment“ which you tap on and pre-authorize the payment. Than you just place the device close to terminal and pay. For lower payments even this pre-authorization is not required.
Pay Safely - there is yellow button on the home page „Confirm payment“ which you tap on and pre-authorize the payment. Than you just place the device close to terminal and pay. Even for lower payments this pre-authorization is required.

For all payments it holds without exceptions that you need to have sufficient balance and limits of the card and the card must be active when you make the payment. If the transaction has been declined, please check whether you meet the above conditions.

Also, technical error in NFC communication between the terminal and application is possible. In such case, try to repeat the mobile phone payment or use the plastic payment card, if all fails.

To withdraw cash from an ATM with RaiPay, follow these instructions:

• Place the back of your mobile phone near the ATM contactless reader and wait for a beep and “OK” displayed on the screen.
• For security reasons, different ATMs of different banks may require that you unlock the telephone or enter the application password; we recommend that you unlock your mobile phone right before placing it at the reader.
• If the application asks you to enter your password, follow the application instructions and unlock your mobile phone or enter your password and hold the telephone at the reader until the application beeps and “OK” is displayed on the telephone screen. The ATM should ask you to continue.
• Then, proceed as if you used a physical card: enter the PIN of your physical card and make a withdrawal or another action of your choice.
• If the application asks you to enter the password, remove the telephone from the terminal, type in the password and wave the telephone again at the terminal until it beeps and displays “OK”.