Your new Visa card

We will send you the new card by mail to your mailing address. If you need to update your address, do so as soon as possible in your internet or mobile banking.
Some cards will be replaced outside the standard renewal period. Thus, you may receive it sooner than you expected.

At Raiffeisenbank, we are constantly looking for ways to offer you simpler, safer and more modern banking services. That is why we are unifying all payment cards under the Visa brand. It gives you the same high level of security, wide range of applications around the world, and top-notch service that you are used to. This move will also allow us to accelerate the introduction of new technologies and smart features that we are preparing for you.

To keep your payments functional without any restrictions, activate your new card as soon as possible after delivery. We will cancel the original card approximately one month after sending the new one. Activate the new card by making the first payment at a merchant or by withdrawing cash from an ATM (by inserting the card into a POS terminal or ATM and typing the PIN), or in internet or mobile banking, followed by the first transaction done by inserting the card.
Important: The moment you activate the new card, the original card will stop working.

With a debit card, the PIN remains the same. If you don't remember it, you can easily find it in your mobile or internet banking.

You can find the type of your card in your internet or mobile banking. If you are not sure, look at the card detail or contact us.

Yes, your debit card has the same limits and insurance settings.

Yes, after the replacement, you need to add the new card to all the devices and services where you had the original card. This applies to mobile wallets (ApplePay, Google Pay), contactless payment devices (watches, rings, bracelets), as well as online payment services (e.g. Click2Pay). The details are not automatically transferred from the original card to the new one.

For all subscriptions to services or merchants where you have your original card stored, you must update your payment details to your new Visa card.

We will send you the new card by regular mail to your mailing address registered in our systems. If you have registered a foreign address with us, we will send you the card abroad.

Update it as soon as possible in internet or mobile banking in the Contact details section.

If you do not want a new card, you can easily terminate your debit card agreement in internet or mobile banking. Select Card blocking - Cancel card. Cancel your card by the end of the month in which we informed you about the change. We will not manufacture or send the new card then. If you don't make it in time and the new card arrives, you can cancel it in the same manner.