Q: You’ve been on long-term sick leave and your income has decreased—what should you do?

We’re sorry you’re facing this situation. Call our customer line at 412 440 000 , available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz . Our experts will discuss everything with you and help find a solution. What else you can do: You can request a reduction of installments or a restructuring of the repayment schedule . Also, check if you have insurance, which could assist you in this situation.

Q: You have unexpected expenses and might not be able to make your payment. What can you do?

Unexpected higher expenses can catch you off guard. Call our customer line at 412 440 000 , available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz . Our experts will discuss everything with you and help find a solution. What else you can do: If it’s a one-time situation , you can request to postpone the due date of your next installment. If your unexpected expenses are long-term , you can ask for reduced installments or a restructuring of the repayment schedule. We wish your financial situation stabilizes soon.

Q: You’re at risk of being a few days late with your payment. What should you do?

Call our customer line at 412 440 000 , available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz. Our experts will discuss everything with you and help find a solution. What else you can do: If it’s a short-term income loss , you can request to postpone the due date of your next installment. If you expect regular delays in the future , you can ask for reduced installments or a restructuring of the repayment schedule.

Q: You were repaying a loan together, but now you’re left to handle it alone. What should you do?

We’re sorry you’re facing this situation. Call our customer line at 412 440 000 , available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz . Our experts will discuss everything with you and help find a solution. What else you can do: You can request a reduction of installments or a restructuring of the repayment schedule. Also, check if you have insurance, which could assist you in this situation.

Question 1

Have you lost your job and won’t be able to make your next payment? What should you do?

Accepted Answer

First of all, it’s important not to panic—such situations unfortunately happen. Call our customer line at 412 440 000, available every day from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz. Our experts will discuss everything with you and help find a solution.

What else you can do:

If it’s a short-term income loss, you can request a deferral of the next installment.
For long-term income loss, you can ask for reduced installments or a restructuring of the repayment schedule.
Also, check if you have insurance, which could help in this situation.

Question 2

You’ve been on long-term sick leave and your income has decreased—what should you do?

Accepted Answer

We’re sorry you’re facing this situation. Call our customer line at 412 440 000, available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz. Our experts will discuss everything with you and help find a solution.

What else you can do:

You can request a reduction of installments or a restructuring of the repayment schedule.
Also, check if you have insurance, which could assist you in this situation.

Question 3

You have unexpected expenses and might not be able to make your payment. What can you do?

Accepted Answer

Unexpected higher expenses can catch you off guard. Call our customer line at 412 440 000, available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz. Our experts will discuss everything with you and help find a solution.

What else you can do:

If it’s a one-time situation, you can request to postpone the due date of your next installment.
If your unexpected expenses are long-term, you can ask for reduced installments or a restructuring of the repayment schedule.

We wish your financial situation stabilizes soon.

Question 4

You’re at risk of being a few days late with your payment. What should you do?

Accepted Answer

Call our customer line at 412 440 000, available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz. Our experts will discuss everything with you and help find a solution.

What else you can do:

If it’s a short-term income loss, you can request to postpone the due date of your next installment.
If you expect regular delays in the future, you can ask for reduced installments or a restructuring of the repayment schedule.

Question 5

You were repaying a loan together, but now you’re left to handle it alone. What should you do?

Accepted Answer

We’re sorry you’re facing this situation. Call our customer line at 412 440 000, available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz. Our experts will discuss everything with you and help find a solution.

What else you can do:

You can request a reduction of installments or a restructuring of the repayment schedule.
Also, check if you have insurance, which could assist you in this situation.

Question 6

Are your debts piling up and you don’t know what to do? Who can you turn to for help?

Accepted Answer

Even in the toughest financial distress, we’re here for you. Call our customer line at 412 440 000, available daily from 8:00 AM to 7:00 PM, or email pohledavky@rb.cz. Our experts will discuss everything with you and help find a solution.

What else you can do:

You can also seek help from non-profit organizations and government or public support programs.
For example, the humanitarian and development organization Člověk v tísni offers assistance via their debt help line at 770 600 800.

What to do if you’re at risk of not having money to make your loan payment

Have you lost your job and won’t be able to make your next payment? What should you do?

You’ve been on long-term sick leave and your income has decreased—what should you do?

You have unexpected expenses and might not be able to make your payment. What can you do?

You’re at risk of being a few days late with your payment. What should you do?

You were repaying a loan together, but now you’re left to handle it alone. What should you do?

Are your debts piling up and you don’t know what to do? Who can you turn to for help?

How to avoid repayment problems?

Choose a suitable repayment date.

Monitor fund transfers.

Allow a time buffer.

Consider the installment amount.

Consider Loan Repayment Ability Insurance.