Have you lost your card or has it been stolen?

Block your card as soon as possible and request a new one. Card blocking is permanent and cannot be undone.

In Mobile banking
In the product overview, click on the card, then select Block card in the details.
Choose the reason for blocking and confirm.
We will send a new card to your contact address.
In Internet banking
In the product overview, click on the card, and in the details, find the option Block card.
We will send a new card to your contact address.
Call Customer Service
Call +420 412 446 402 and our operators will block your card.

If an insured event (card misuse) occurs, contact the insurance company Uniqa.