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Personal Finance
Attractive discounts
Thanks to the RB Club program, you can get many attractive discounts at retailers.
Discounts on O2 services
You can get a discount of up to CZK 6,000 per year on O2 services paid for with your card.
KOMFORT LIGHT insurance
With insurance included in the price of your card, you will shop more safely and get an extended warranty.
Enjoy benefits of O2 RB credit card
You can use your credit card as a loan that is immediately available to you. You can use the bank's money up to a limit. If you repay the money during the interest-free period, which is up to 55 days, you do not pay any interest.
- The card fee is CZK 89 a month
- Limit up to CZK 500,000
Discounts up to CZK 6,000 a year on your O2 bill
Pay with your credit card at merchants and pay your O2 bill by direct debit from your credit card. The more you pay at merchants, the more discount you get on O2 services.
The discount applies to the first four O2 service bills you pay by direct debit from your O2 RB card in a given month. We can give you up to CZK 500 back each month.
| Monthly card payment at merchants | Discount for O2 services |
| 0 CZK – 3 000 CZK | 0% |
| 3 000 CZK (included) – 5 000 CZK | 10% |
| 5 000 CZK (included) – 10 000 CZK | 20% |
| 10 000 CZK (included) – 20 000 CZK | 30% |
| 20 000 CZK (included) or more | 40% |
KOMFORT LIGHT insurance included in the card price
The KOMFORT LIGHT insurance protects your card and personal belongings, and you get a year longer warranty on appliances and electronics paid by your credit card.
Get discounts at hundreds of retailers
The program RB Club gives you an opportunity to get discounts on purchases of goods and services. The program includes online shops as well as traditional stores all over the Czech Republic.
Online medical advice for you and your family
The online service uLékaře.cz offers the credit card holder and family FREE 24-hour consultation with a phisycian.
Leave your worries to the assistance service
Exclusive assistance Mastercard Asistent is available to you 24 hours a day, 365 days a year at +420 239 050 406 or on asistent@mujmastercard.cz.
Extraordinary experiences with Priceless Prague/Cities
See places you wouldn't otherwise get to. Just register your credit card at www.priceless.com and choose your experience.
What do I need to get a credit card?
- Age over 18
- Regular net monthly income of at least CZK 12,000
- Have Czech citizenship or permanent residence or a residence permit in the Czech Republic
- A valid identity document
- Phone number and email contact
How long does it take to issue a credit card?
If you are already a Raiffeisenbank client, you can process your application completely online.
If you are not yet our client, we will process your application online and you can sign the contracts via Bank iD or at a branch.
We will issue your card within minutes after you sign the contract. You don't even have to wait for the plastic card to arrive in the post, just load it into your mobile wallet and you can use it immediately.
How do I find out when my new credit card will arrive and what to do if it doesn't arrive?
Three months before the card's expiration, we will notify you in mobile banking and display the address where we will automatically send the new card. You can change the address directly in the app – at least two months before expiration.
In the details of the new card, you will see the delivery status:
- "We are working on producing the new card" – until it is handed over to Czech Post, we display the estimated delivery and delivery address. If it is a card renewal, we will also show the validity date of the original card.
- "The new card is on its way to you" – from the moment it is handed over to Czech Post until the card is activated by the user.
- "You should already have the card" – if the card has not been activated even after 14 days from sending. In that case, we will offer you the option to easily request a new one.
I received a new card, how to activate it?
Activate your newly issued credit card when it is delivered to you.
The card can be activated:
- Online in Internet or Mobile Banking - click Activate in the card details. The first time you make a payment at a merchant, insert the card into the terminal and enter your PIN.
Or
- by first contact transaction at a merchant or ATM. Insert the card into the terminal or ATM and enter the PIN.
I lost my card or it was stolen. How do I block it?
If your card is lost or stolen, block it immediately in your Internet or Mobile Banking in the card details. Or contact our customer service line +420 412 446 402.
Credit card documents
The English webpage is only informative and does not represent a proposal to conclude a contract. The Agreement and related documents are always executed in the Czech language.