The most significant changes
Decomission of “Inform me” service via post, fax or via the Internet banking application inbox
We will no longer send any “Inform me” notifications by mail, by fax or via your internet banking application inbox. You will now be notified of all changes to your account either by a text/SMS message or email. It is important for us that you have your finances safely under control and that is why we are only going to send electronic notifications to devices that are always at your fingertips.
Consolidation of your login information
It is necessary to verify and consolidate your login information before switching to the new internet banking. Those of you who currently have more than one client number/user name shall be contacted about the steps that need to be taken. You need to select just one set of login credentials that you will use from that point on; all others will be deleted. This will help us to better secure the safety of your finances.
Decomission of rarely used services
We want the content of the new internet banking application to be as well-arranged and simple as possible. This is why we have decided to decomission services that were only rarely used. The following services will not be available in the new internet banking application: Payment limits to a specific counterparty account, Standing collection orders, Payment in cash to a postal address.