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Do not let disinformants speak for you. Do not let false information infect you.

What is disinformation?

Disinformation standard for untrue and fake information the purpose of which is to intentionally influence the opinions and decisions of individuals, groups or the entire society. Disinformation is often associated with other terms, such as fake news, hoax or rumour.

Disinformation spreads across the society like an infection, sometimes at uncontrollable speeds. However, speed itself is not indicative of the credibility of such information. For this reason, it is important to prevent both its spreading and the negative impacts it has.

How to defend yourselves against disinformation?

Check information against other reliable sources (statements of the Czech National Bank and Czech Banking Association).

Do not forward unverified messages to other people and do not share them automatically.

Point out any discrepancies to others, argue and rebut disinformation by providing facts.

Use your critical thinking, get more information and compare different standpoints and opinions.

Report suspected disinformation on the platform where you encountered it.

Do not trust your first impression; do not read headings only and focus on the contents.

When in doubt, check websites that refute disinformation.

Use common sense and ask yourselves: “Who has sent me the information and why am I seeing it?”

Have you come across news about Raiffeisenbank and are you unsure whether you should trust it?

If you suspect false or fake information about Raiffeisenbank, you can call our client line at 412 446 402. Also, send us the suspicious page, message or copy of your mobile phone screen by e-mail to You will help prevent the disinforming infection from spreading across the population.