Have a look at its new features, the changes being made and the transfer procedure. Answers to FAQ have also been prepared to help you.

Innovations and changes

Essential information about launching the new version

The new Internet banking application will eventually be used by all clients who have an existing eKonto account with the typical blue layout and the application eKomunikator. Please read the most important information.

When and how

By the end of this year, in several separate launches, we will provide the new version the clients, who have corporate accounts or have personal accounts connected to corporates.

You will be informed about the exact date in advance.

In order to minimise any inconvenience related to limitations of Internet banking services, the launch will take place during the night. At 8 PM, we will switch off your existing eKonto access and the next day, you will be able to log into your new Internet and mobile banking applications. There will be a brief overnight suspension of the service as we continue distributing the new application to more clients in several stages.

Changes to the Login Process

Your login details (client number and I-PIN number) will remain the same.

Clients who used to have the blue eKonto service shall continue to log into the Internet banking application via Clients who used the application eKomunikator will now manage their products there as well.

After entering the required information and clicking on the “Send Code” (or “Poslat kód”) button, you will be redirected to a new log-in page where you can complete the login.
In the new Internet banking you will be able to switch between your business and personal accounts with an ease.

Click on the link to see what the new log-in page looks like and how it is possible to switch between business and personal banking.

Before logging in to the Mobile banking application, make sure that you are having up-to-date version. If you have automatic updates enabled on your device, you do not need to worry about this. If you have not used mobile banking yet, you may install it for free.

How We Are Going to Keep You Informed


You received our newsletter by email and in your Internet banking inbox in JuneThe newsletter presented you the main innovations in the Internet banking and essential information about the launching process.

Notifications in the existing banking application and reminders

Approximately 10 days before the launch of the new application, we will send a message to your existing Internet banking. You will be informed about the exact date and log-in instructions and you will be provided with a link to a page with supporting materials. 7 days prior to the launch, you will be sent an email notification.

SMS notification

One day before your launch date you will be sent a SMS notification informing you about a suspension of services.

A welcome message in the new banking application

After logging in to the new Internet banking for the first time, you will be welcomed by a message through which you will again be able to access the page containing all supporting materials.

Supporting materials for clients

Innovations and changes

Are you interested in finding out what is new in our internet banking? Look at a summary of the most important changes and new features.

Frequently asked questions

Please refer to the FAQ section to find answers to the most commonly asked questions. If you have any special questions, we are here to assist you at our infoline.

For eKomunikator’s users

Here you can learn more about a new service replacing former eKomunikátor and also find useful supporting materials.