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The new mobile and internet banking is available to you as of 14 November.

As of 14 November, only Raiffeisen banking is available to manage your finance and you need to activate it. When you sign in to your Equa banking for the first time after 14 November, a Wizard automatically starts in the secured environment of your banking to guide you to Raiffeisen banking. Run the activation as soon as you can.

Do not forget about the basic rules:
- Only use www.equabank.cz and www.rb.cz to access your internet banking. Type the address manually in the address bar.
- Do not use any search engine to search for the website.
- Do not sign in via any links sent to you.

 TIP: Launch the wizard in Equa bank’s mobile application for a faster and more convenient transfer than in internet banking.

Equa bank mobile application

Sign in to your mobile banking and the wizard will guide you step by step through the activation.

Equa bank mobile application

  • Sign in to the Equa bank mobile application.
  • The wizard will guide you through the entire process, including download of the new application.
  • Sign in to the new Raiffeisen banking and you’re done.
  • The whole process does not take more than 3 minutes.

Equa bank internet banking

Sign in to your internet banking at www.equabank.cz and the wizard will guide you through the entire activation process.

Equa bank internet banking

  • Sign in to Equa bank internet banking at www.equabank.cz.
  • The wizard will automatically guide you to Raiffeisenbank's internet banking.
  • Sign in to the new Raiffeisenbank banking and you’re done.

Already have an account with Raiffeisenbank?

If you already have an account with Raiffeisenbank, sign in to Raiffeisen banking.

I have an account with Raiffeisenbank

After 14 November, you will sign in to the Raiffeisenbank mobile application or internet banking the way you are used to.
Only Raiffeisenbank’s banking will be available to manage your finance after the said date.

New validation of online card payments

Remember! Before making the first online payment, you must activate Raiffeisenbank banking, or you will be unable to validate online card payments. Information on how to activate Raiffeisenbank banking is available here.

  • If you now validate payments in Equa bank mobile banking, you will be validating your payments in Raiffeisenbank’s mobile banking after 14 November.
  • If you now use E-PIN and SMS to validate payments, you will not be receiving the validation code by SMS after 14 November. We will be sending you validation codes to your Raiffeisenbank mobile or internet banking. You can view the code after you successfully sign in.

Your bank code changes 

You can start using the new bank code ‘5500’ on 14 November 2022. As of this date, you will see 5500 as the bank code in all your outgoing payments and in your banking. We will automatically redirect all your incoming domestic payments and direct debits to your account at Raiffeisenbank. Both the original bank code ‘6100’ and the new bank code ‘5500’ will be valid for 6 months for incoming payments and direct debits in CZK. This will give you enough time make any changes. We've dealt with the most important things for you.

Please be aware that sending instant payments to bank code 6100 is impossible as of 14 November. To benefit from incoming instant payments in the future, you need to notify the payer of the changed bank details and route payments to bank code 5500.

Attention! To read special information for clients with a changed account number, please follow THIS LINK

Foreign currency accounts

Card payments

After 14 November, the payment card will be functional for the CZK account only. However, you can apply for a free new card in Raiffeisen banking for your foreign currency accounts (the currencies remain on the accounts). The following examples show what options you have.

Honza keeps a EUR account only. Nothing changes for him and he doesn't have to do anything.Karel holds an account in CZK and USD. After 14 November, he will have a separate account for each currency. Thus, he will apply for a new payment card to his USD account in Raiffeisenbank banking.Jitka has an account in CZK and USD, but wants to have just one card for both accounts. After 14 November, she activates another currency on her account for 29 CZK per month.

 After 14 November, incoming foreign currency payments must be directed to the account with Raiffeisen banking details (BIC / SWIFT, IBAN).

How will your services change in November

 

Things that remain the same
  • Account maintenance and withdrawals from ATMs in Czechia and abroad will be still free of charge.

  • Also, Apple Pay and Google Wallet mobile payments will work the way you are used to. 

  • Nothing changes in respect of instant payments.

  • Fees for payments remain unchanged.

  • We will transfer your standing orders with your current settings.

  • Your savings account will be set up according to the terms agreed with Equa bank, transferred to us without any changes. 

Things that change
  • A new mobile banking application will be available to you.
  • Unfortunately, your current notification settings are not transferred from the old application. However, you can conveniently and quickly set them up again.
  • On 14 November 2022, you will be able to use a new bank code 5500. For a period of 6 months, both the original bank code 6100 and the new bank code 5500 will be valid. We will assist you with the change.
Something extra
    • A better interest rate might be applied to your savings account.

    • You will benefit from a wider network of branch offices and 130 deposit ATMs.

       

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