FREQUENTLY ASKED QUESTIONS

Do you need any advice regarding how to use the new internet banking or do you need more information? Refer to the following FAQ and video tutorials section, which will guide you through the most important news. Please become familiar with the process of migration to the new Internet and Mobile banking applications.

Homepage

Frequently asked questions about homepage of the new version of internet banking.

Payments

Frequently asked questions about payments in the new version of internet banking.

Batch payments

Frequently asked questions about batch payments (eKomunikátor replacement).

Accounts and bank statements

Frequently asked questions about accounts and bank statements in the new version of internet banking.

Loans

Frequently asked questions about loans in the new version of internet banking.

User settings

Frequently asked questions about user settings in the new version of internet banking.

Innovations and changes

Are you interested in finding out what is new in our Internet banking? Look at a summary of the most important changes and new functions.