Methods of contacting the client to obtain required information

If you have an additional address registered with the Bank, such as a mailing address, it is not displayed here.

• Estimated monthly transaction volume - include all outgoing and incoming transactions on all your accounts (cash and non-cash), including card transactions.
• Volume of cash transactions per month - include incoming and outgoing cash transactions made at branches and ATMs/deposit ATMs.
• Most frequent transaction type - select the prevailing transaction type on your accounts. If domestic payments are predominant, choose the Czech Republic.
• Most frequent payment destinations: Select the most frequent payment destinations from the countries to which you send payments regularly. Don't forget to choose the Czech Republic, being the most frequent destination for most clients.
• Type of income - active business, full-time or part-time employment, pensions or benefits are considered regular income. Income from temporary work and irregular extra earnings are considered irregular income.
• Source of income - select the predominant type of your income. In cases of concurrent business and employment, choose Business. If you are a student, for example, and your income comes from temporary work, just enter Student.
• Your profession - select the profession according to your main source of income.
• Job title - name the position you have in your profession.

• Press "Identification and AML data" to check the completed and submitted form.
• The completed form will remain stored in the "Client Information" section of your internet and mobile banking, where you can update it anytime as needed.

If the information is incorrect, click on the button below and describe what is incorrect, and confirm.

In cases of a registry identity (typically a name adapted to the Czech language or different domicile address in a residence document), the name change will not be made as such information must be taken from the ISZR database. The Information System of Basic Registers (ISZR) is a central technical system of public administration in the Czech Republic, which interconnects the basic registers (register of persons, residents, territories, rights and obligations) and agenda systems of the authorities.

A trustee is a person or institution entrusted with the management and control of assets. Trustees can operate both in the context of trusts and within other legal arrangements where it is necessary to manage assets in the interests of others.

To determine the company type, it is necessary to know that an "Active Company" is engaged in real business (production, trade, provision of services and other economic activities). A "Passive Company", on the other hand, does not carry out an active commercial activity (it only holds assets, real property or intellectual property) and its occurrence is less frequent.

Bearer shares are a special type of shares that are not registered in the name of a specific owner. This means that whoever holds the share physically (for example, a paper certificate) is considered the owner.

If none of your major customers is a company, please select “End consumer”. If you do not have suppliers, choose the option “Own production”. The information you provide should reflect your incoming and outgoing transactions.

• The reported information will be updated and verified no later than during the next client review.
• If necessary, you will be asked to provide supporting documents.

If you have set up individual rules for authorizations by another agent, the other agent must sign in to internet banking, open the red notification icon at the top of the screen and authorize the questionnaire.