Raiffeisen Bank
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About GSM Banking
What we offer you
If you own a cell phone with SIM Toolkit, you can conveniently manage your account through the telephone menu. You will easily obtain information regarding your account balance, last incoming and outgoing transaction, exchange rates, interest rates, or you may submit a payment order or make a time deposit.
Benefits
- you always have your bank with you, wherever you get cell phone reception
- operating GSM Banking is easy, you can submit basic transactions in a few moments
- communication between you and the bank is encoded, and access to bank applications in your telephone is protected by a PIN
What is needed?
When setting up an account at our customer service center, tell our employees what telephone number you will be using to manage your account. Following registration of the number in the banking system and possibly loading the bank application on the SIM card, you can immediately begin using your cell phone for banking.
What to do to use your telephone for banking:T-Mobile –if you do not yet have a SIM card which supports GSM Banking, ask to exchange your current SIM card for a „banking“ card at a T-Mobile store or call the customer service center at 4603. We will register your new SIM card at the Customer Service Center and load a new banking application on it.
Telefónica O2 – if you do not yet have a SIM card which supports GSM Banking, ask to exchange your current SIM card for a „banking“ card at a Telefónica O2 store, at select dealers, on the Telefónica O2 website, or call the Customer Service Center at *11. We will register your new SIM card at the Customer Service Center and activate a new banking application on it.
Vodafone if you do not yet have a SIM Plus card which supports GSM Banking, ask for one at a Vodafone store, on the Vodafone website, or call Vodafone Customer Support at *077. We will register your new SIM Plus card at the Customer Service Center and
Bank access from your phone will always be secured by your bank PIN, which you may change at any time. For your security, this special information is not known by the bank or the cell phone provider. If you lose your BPIN/PIN, you must ask to exchange your SIM card at the store of any cell phone provider. Your telephone number will remain the same and we will reactivate your GSM Banking service.
You may also use a telephone with a SIM Toolkit to access your account in other ways, such as through the internet. When accessing your account or ordering transactions you must submit a security code, which the bank will use to confirm your authorization to handle the account and the accuracy of the data in the submitted transaction. We can very easily send you this code by secure text message to your telephone display and you then merely enter it into the appropriate column in the operation form.
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